Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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Caleb Dansby
09/06/2025
5.00
Great place. William helped us out and was professional and genuine. He was super knowledgeable, helped us get a great deal on financing, and even steered us away from cars that wouldn’t be as reliable for my needs. My 2012 Civic runs great and was a great price! Awesome guy and awesome place, would recommend
Hayat Ahmed
08/29/2025
5.00
They’re really honest and hardworking me and my mom had a great experience with them when it came to buying my first car their customer service is immaculate
Jeanette Shepard
08/22/2025
5.00
My husband and I had a wonderful experience with Nine Stars Auto Group. I saw a car I was interested in and we drove 2 hours to meet with William after making an appointment. The car was just as described on the website. We couldn’t be happier with our purchase. William, PJ and everyone there were amazing and friendly and made buying a car so easy and simple. Would highly recommend to friends and family. They will answer all your questions and make sure you are totally satisfied. They literally bend over backwards to go that extra mile. I give Nine Stars Auto Group ten stars!!!
touraj jamaleddin
08/16/2025
5.00
i love the service
Kelsey
08/16/2025
5.00
Thank you for working with us. Salespeople were very nice. We appreciate all the help.
J
08/15/2025
5.00
William was a great help getting approved for the Fiat we liked!
Todd Simpfenderfer
08/12/2025
5.00
Nine Stars Auto Group offers well maintained vehicles in a climate controlled warehouse at exceptional prices! William Ashby provided excellent service and was in constant communication with me. In 2018 I had a horrible experience buying a vehicle online; William was the opposite whereas he gave me renewed confidence and assurance with my recent (August 2025) purchase of a 2019 Fiat 124 Spider Abarth. I got exactly what was advertised! I'm very pleased! He even went the extra mile when the initial auto transporter kept procrastinating about picking it up and delivering the car to me. William got on the phone again, contacted four other transporters, and got one to deliver the car to me within a day. Much appreciated, William!
Beau Brumfield
08/12/2025
5.00
William was very helpful and all the staff was great. My car was as described online. Everything went smoothly with no complaints from me.
distinct king
08/12/2025
5.00
I had an outstanding experience with William at Nine Star Auto Group. He was a top-notch individual, upfront, honest, and genuinely helpful throughout the entire car-buying process. He didn’t just try to make a sale; he actually took the time to advise me on the do’s and don’ts of buying a USED car, which I truly appreciated. When I first came to look at the car, the battery light was on. It was determined that the car needed a new alternator. The manager (I forget his name) didn’t cut corners he ordered the part and made sure the repair was done before I purchased the vehicle. That kind of integrity and attention to detail gave me real confidence in the dealership. What really stood out was his follow-through. When I needed my temporary registration plates extended, William went above and beyond by personally delivering the updated tags to me. That level of service is rare. I will definitely be sending more business to Nine Star Auto Group because of the stellar experience I had with William. You might come across some questionable reviews online, but let me assure you this is not one of them. This is an honest and sincere account of my experience, and I couldn't recommend William more.
Luis Lopezayala
08/08/2025
5.00
One of the fastest processes i have ever experienced with great constant communication to make a deal happen with a car i wanted; thanks to "William Ashby"... Thank you for the speedy transaction.
