Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.
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touraj jamaleddin
08/16/2025
5.00
i love the service
Kelsey
08/16/2025
5.00
Thank you for working with us. Salespeople were very nice. We appreciate all the help.
J
08/15/2025
5.00
William was a great help getting approved for the Fiat we liked!
Todd Simpfenderfer
08/12/2025
5.00
Nine Stars Auto Group offers well maintained vehicles in a climate controlled warehouse at exceptional prices! William Ashby provided excellent service and was in constant communication with me. In 2018 I had a horrible experience buying a vehicle online; William was the opposite whereas he gave me renewed confidence and assurance with my recent (August 2025) purchase of a 2019 Fiat 124 Spider Abarth. I got exactly what was advertised! I'm very pleased! He even went the extra mile when the initial auto transporter kept procrastinating about picking it up and delivering the car to me. William got on the phone again, contacted four other transporters, and got one to deliver the car to me within a day. Much appreciated, William!
Beau Brumfield
08/12/2025
5.00
William was very helpful and all the staff was great. My car was as described online. Everything went smoothly with no complaints from me.
distinct king
08/12/2025
5.00
I had an outstanding experience with William at Nine Star Auto Group. He was a top-notch individual, upfront, honest, and genuinely helpful throughout the entire car-buying process. He didn’t just try to make a sale; he actually took the time to advise me on the do’s and don’ts of buying a USED car, which I truly appreciated. When I first came to look at the car, the battery light was on. It was determined that the car needed a new alternator. The manager (I forget his name) didn’t cut corners he ordered the part and made sure the repair was done before I purchased the vehicle. That kind of integrity and attention to detail gave me real confidence in the dealership. What really stood out was his follow-through. When I needed my temporary registration plates extended, William went above and beyond by personally delivering the updated tags to me. That level of service is rare. I will definitely be sending more business to Nine Star Auto Group because of the stellar experience I had with William. You might come across some questionable reviews online, but let me assure you this is not one of them. This is an honest and sincere account of my experience, and I couldn't recommend William more.
Luis Lopezayala
08/08/2025
5.00
One of the fastest processes i have ever experienced with great constant communication to make a deal happen with a car i wanted; thanks to "William Ashby"... Thank you for the speedy transaction.
Keegan
08/07/2025
5.00
We had a great experience buying from Nine Stars Auto. William was very personable and friendly, answered all of our questions, and ensured a smooth transaction. Later took our purchase to be inspected and the technician was blown away by how well maintained it was!
Liza R
07/18/2025
5.00
Love love love Ghazal. She was so kind and helpful. Came in with a minimum down payment and left with what I was looking for. You better get here ASAP and ask for Ghazal and get yourself something new. Will definitely refer people here.
Hamza k
07/18/2025
5.00
Ghazal did an incredible job helping me find exactly what I was looking for. She had such a positive attitude. If you're looking for good service and a stress free process, this is 100% your place to go to and is worth the drive out if you aren't local to Chantilly. Ghazal and the rest of the team go above and beyond anything I've experienced at other dealerships.
